Privacy Policy


Information Collection
We collect information from you when you register on our website, place an order, subscribe to our newsletter or fill out a form. When doing these, as appropriate, you may be asked to enter your name, email address, mailing address, phone number and/or date of birth. This information is used for billing purposes, to fill your orders and for delivery/pick-up service details. Besides, if for any reason we need to get in touch with you, we may use this contact information too.

What do we use your information for?
Any of the information we collect from you may be used to:

  • personalise your experience: your information, comments, suggestions, enquiries and feedback help us to better respond to your individual needs and improve your experience with us.
  • improve customer service: we aim to build a great and solid relationship with you by knowing what your requests are and responding to your individual needs.
  • improve our website: we aim to provide an easy and convenient website based on your comments, suggestions and feedback. It’s always important to hear what you think about your experience in using our website; from the moment you choose a toy or party supply to the moment you book and pay online and opt to use our delivery/pick-up service.
  • process transactions.
  • email communications: you may choose to receive occasional email communications regarding our website, special offers or services, products or newsletters. We will only send you these emails if you give us permission, and you may choose to stop receiving them at any time. You will always have the opportunity to unsubscribe from receiving our newsletter and email.

We collect information from you in our website and we are the sole owner of this information. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Information Protection
We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and antivirus, physical access controls to our data, and information access authorisation controls. For payments using credit cards, you will be redirected to PayPal website where you will be subjected to their privacy policy.

We use cookies to help us remember and process the items in your shopping cart. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers systems to recognise your browser and capture and remember certain information).

Information to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may, however, release some information in the rare occasion that law requires us to do so.

Third Party Links
We may occasionally present links to other websites and may offer third party products or services on our website. However, because this specific privacy statement applies solely to the information collected by our own website, we have no responsibility or liability for the content and activities of third party sites. Please be aware that these third party sites have separate and independent privacy policies and practices. We encourage you to read the privacy statements of every website that collects your information when you register with them, place an order, subscribe to a newsletter or fill out a form.

Your Consent
By using our site, you consent to our website’s privacy policy

Changes of our Privacy Policy
If we decided to change our Privacy Policy, we will post those changes on this page. Please, contact us if you have any comment and/or issue regarding our Privacy Policy.